-- NATIONAL SHUTDOWN --

In light of the national shutdown announced by President Cyril Ramaphosa from Thursday evening 26 March for 21 days to reduce the spread of the Covid-19 pandemic, we have implemented steps to ensure the health and safety of our staff, customers, and vendors. From Friday, 27 March we will take emailed enquiries and quotation requests. We will also process orders, provide electronic proofs, and process the required paper and stock for the order. These orders will be fulfilled once we re-open.

Please email your quote request to print@mmpcapetown.co.za
We will respond with an emailed quotation for your approval.

Order confirmations can be send to the same email address at print@mmpcapetown.co.za
We will process the order once the payment confirmation is received unless you are setup on account and email the electronic proof.

Once the proof has been signed off we will order the required paper and stock and get everything ready to go into production once we re-open.

 

Stay Safe

Optimizing User Experience Begins with Your Website

Optimizing User Experience Begins with Your Website

The term “UX” has been thrown around for years, seeming trendy to some and matter-of-fact to others.

But those two little letters should have a big impact on your entire approach to marketing. After all, every business has an ideal “user” in mind and all of them “experience” your brand. That’s the crux of it.

User experience isn’t just essential. It’s everything.

User Experience Defined

UX may be boiled down to a two-letter abbreviation with a seemingly simple definition, but UX really is much more than it seems on the surface. 

It’s the act of making your business’s offerings more enjoyable for the user. For a coffee cup manufacturer, improving UX could result in a better handle or keeping a drink hot (or cold) for longer. For a professional printing company, it can be an easier ordering or delivery process.

In marketing, UX focuses heavily on design. Businesses doing it well have streamlined interactions at every intersection between user and brand. (UX is not to be confused with UI, or “User Interface,” which is the visual experience used to interact with a product.) 

Make Your Website a User’s Dream

You know what user experience is. Now it’s time to apply it to your business.

Begin your UX revolution on your website. Your company’s site is the linchpin to everything—digital campaigns, social media, print pieces and even billboards.

Marketing materials can’t contain everything, and your website supports all of them with resources, order forms, landing pages and more. Focus on hassle-free ways to complete actions like filling out an interest form, subscribing to a blog or ordering products online.

If you’re working to get customers to complete an action, your design should make it easy and enjoyable to do so. 

Here are a few easy places to implement UX design:

  • Add call to action buttons with clear language indicating what a user can expect after clicking.
  • Intake customer feedback on their experience with your site through routine and regular surveys.
  • If you haven’t already, cross-promote your social channels and help customers connect with your brand and site through platforms they frequent.
  • Ensure you’ve built your site with responsive web design, including a mobile-optimized theme.